Important Information You Need To Know

Fill out a play slip to ensure accuracy of the ticket you want to purchase.

SIGN THE BACK OF YOUR TICKETS AT THE TIME OF PURCHASE, THEY ARE BEARER INSTRUMENTS. WHOEVER SIGNS THE BACK OF THE TICKET IS THE OWNER OF THE TICKET.

Find out how the retailer will pay out your prize on a winning ticket before you have the ticket scanned. Retailers may pay winners by money order if the winnings are over $25. If this is not acceptable to you, you may try another retailer, the regional claim center or mail it in with a claim form.

TICKET CAN BE SCANNED ONLY ONCE. If you have your ticket scanned at one location, it will not scan correctly at a different location.

Verify the accuracy of your ticket and/or winnings before leaving the retailer's premises, it is the player's responsibility to ensure the accuracy of the ticket.

Be an educated player, know the rules. Contact the Player Hotline at 1-877-962-7529 if you need information on how to play the games.

The lottery terminal will play a brief musical tune for all prizes of $50 and higher. Listen carefully for the tune when your tickets are being scanned.

The VFD customer display near the lottery terminal will show the winning amount up to $599; however, it is a good practice to ask for a validation receipt when redeeming a winning ticket. The receipt will verify the amount of your winnings.

For prizes $600 and above the VFD customer display will read "Claim at Lottery". Prizes between $600 and $99,999.99 must be claimed at any NCEL Claims Office, NCEL Headquarters, or by mail using an NCEL prize claim form. Prizes of $100,000 or more must be claimed in person at NCEL Headquarters in Raleigh

Remember that an exchange ticket must be printed and given to you when you redeem a multi-draw ticket with remaining draws. Retailers keep and deface all original winning tickets.